What people message about
- Which plan matches the number of TVs at home.
- Whether a channel or a league is on the list.
- Getting a Firestick, a Roku, a smart TV or a box configured. Done with you, free.
- A new device, an extra connection, or a renewal.
For a faster answer
Lead with the device: Firestick, Roku, Apple TV, Samsung, MAG. That one word turns a general reply into exact steps.
With a MAG, Formuler or BuzzTV box, include the MAC address from the sticker on the underside. Those boxes activate by MAC.
Response time
Most messages are answered within the hour during the day, and the setup is completed in that same conversation.